FAQs

RETURNS
We do not accept returns unless there is a product quality or delivery issue. Please contact info@nicnax.org if you have a query and someone will be delighted to come back to you.

Q?

Are your granola suitable for diabetics?

A.

Our granolas contain no sugars or syrups and are relatively high in fibre but it is down to your individual dietary requirements if our products are suitable.

Q?

Do you offer any discounts on your online shop?

A.

We sure do. Please check our website for the latest promotions on our Nicnax-Granola goodies. And remember to sign-up to follow us on Instagram & Facebook to receive exclusive offers, promotions and competitions!

Q?

Do we charge delivery costs and is there a minimum order?

A.

Whilst we would love to deliver our products for free, there is a charge for delivery! There also is a minimum order of N4,000 within Lagos State.

Q?

Do you deliver abroad?

A.

Yes we do! We deliver all over the world!

Q?

I live close by or am driving past Nicnax-Granola® Ltd. Can I pick up my order rather than have it delivered?

A.

Unfortunately not, all orders need to be processed and dispatched through our systems as we are not a “real shop” at Nicnax-Granola® Ltd.

Q?

Do you sell your products at Wholesale prices?

A.

Yes we do! For more information on becoming a trade customer please send an email to customerservices@nicnax.org

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